Are we tipping Costco employees now? Huh? What?? Tipping etiquette is a hot topic, and it seems like the controversy has spilled over into the world of Costco.
I came across a massive Facebook discussion that had blown up over the topic and saw that over 80% of responders agreed that tipping was appropriate in one specific instance.
The one group of employees that people prefer to tip is the the Costco home delivery crew.
While some believe that tipping is a sign of appreciation for good service, others argue that it’s unnecessary given that delivery workers are simply doing their job. Let’s dive into the main arguments on both sides of the debate to help you decide whether you should tip your Costco delivery team.
The Case for Tipping
Many customers feel strongly about tipping, especially when workers go the extra mile. Here are the main points raised by those in favor of tipping:
- Show Appreciation for Hard Work: Delivery crews often handle heavy or bulky items, and some customers feel it’s important to acknowledge their effort. Several commenters said they tip as a way to show gratitude for the physical labor involved, especially for large deliveries like furniture or appliances.
- A Gesture of Kindness: Some feel that tipping goes beyond money—it’s about making someone’s day. One commenter mentioned that tipping gives them a sense of joy for rewarding someone who was helpful and friendly. Others offer cookies, drinks, or snacks in addition to cash, making it a more personal gesture.
- Compensation for Low Wages: Several people raised concerns about the pay delivery workers receive. They feel that workers are underpaid for the physical risks they take, such as potential back injuries, and tipping is a way to supplement their income.
- Tipping Culture: Many responders noted that they always tip anyone who provides a service in their home, from delivery crews to movers. For them, tipping is second nature, with $20 per person being the common amount.
The Case Against Tipping
On the other hand, not everyone agrees that tipping is necessary for Costco deliveries. Here are the key points made by those against tipping:
- It’s Their Job: Some commenters believe that since the delivery crew is already paid to do the job, tipping is not required. As one person put it, “Tipping is getting out of hand; they’re just doing their job.” They compare it to not tipping grocery clerks or cashiers.
- High Delivery Fees: Many customers noted that they already pay a hefty delivery or set-up fee when they order large items, and they feel that should be enough compensation for the crew. Why should you tip on top of that?
- Short Time at the House: In some cases, the delivery takes just a few minutes, like dropping off a mattress or sofa. For these smaller jobs, some feel that tipping $20 per person for such a short time isn’t justified.
- Not Expected by Costco: Several commenters mentioned that tipping isn’t expected by Costco, and in some regions, workers may even be discouraged from accepting tips. This leaves customers feeling unsure about whether tipping is appropriate.
Middle Ground: Situational Tipping
A few customers suggested a situational approach, tipping based on the difficulty and quality of the service provided:
- Extra Effort Deserves a Tip: If the delivery crew goes above and beyond—such as assembling furniture, removing packaging, or carrying items up stairs—many believe a tip is well deserved. On the other hand, if it’s a simple drop-off with minimal effort, a tip may not be necessary.
- Hot or Cold Weather Consideration: Offering cold water, Gatorade, or snacks was a common suggestion, particularly during hot or cold weather, as a way to show appreciation without necessarily tipping cash.
Conclusion: Personal Choice
The decision to tip the Costco home delivery crew ultimately comes down to personal preference. For some, tipping is an essential way to show appreciation for hard work, while for others, it feels unnecessary given the delivery fees already paid. If you’re unsure, a middle-ground approach may be to assess the difficulty of the delivery and the service provided. And if you don’t tip, offering a cold drink or snack is a kind gesture that’s always appreciated.
No matter where you stand, one thing is clear: tipping is not expected by all, but it can be a thoughtful way to acknowledge a job well done.
