The La-Z-Boy Manager Office Chair at Costco is an attractive, comfortable chair that I am hesitant to purchase or recommend. The chair looks great sitting on the warehouse floor but I have serious concerns about both the quality and comfort of the product.
Let’s jump in and I will show you what I am concerned about.
Key Features of the Manager Chair
The chair is styled as a mid-back executive type with a width of approximately 28.75 in, depth of 29.25 in and height of 41.25 in. It weighs about 40 pounds and has a 275 lb weight capacity.
In terms of adjustability and functionality, the chair includes a pneumatic height adjustment offering about 3.75 in of range. It also features integrated controls for reclining and tilt, allowing the user to adjust their seating angle. The height and tilt adjustments are located on the side of the seat and are easily operated.
Padded flip-up arms are provided, so the armrests can be lifted out of the way if desired. The base comes with 360° dual-wheel swivel casters to enable ease of movement around a workspace.
The upholstery is listed as faux leather and the chair is designed with an executive appearance, combining features of height adjustment, tilt/recline capability and mobility.
The chair looks perfectly acceptable and is a nice compliment to the La-Z-Boy Jax Recliner Rocker that Costco also has on display.
The Manager Chair Has Mixed Comfort Feelings
Overall, the La-Z-Boy Manager Office Chair delivers a mixed experience when it comes to comfort. The seat itself is impressively cushioned and provides a supportive feel that holds up well during long work sessions. However, the backrest doesn’t match that same level of comfort. While earlier versions of the chair offered more pronounced lower-back support, the current model feels flatter and less contoured, leading to a noticeable difference in how the chair supports your posture over time.
Butt Comfort is Good
The chair features a ComfortCore Plus seat-cushion system, which brings together multiple foam densities, along with a section of wrapped metal coils, to provide a satisfying balance of plush comfort and reliable support. The zoned-layer design means that the front portion of the cushion gives a softer, more welcoming feel, while the back portion and mid-layers are firmer to help maintain posture and prevent the cushion from bottoming-out over time.
In practice, this means you’re likely to settle into the seat quickly and have your backside stay comfortable during longer sitting sessions, with less need to fidget or shift because of uneven support.
The seat cushion is extremely comfortable and is probably the best feature of this chair.
Back Comfort is Average
When I first reviewed this chair around 2021, strong lumbar support was one of its defining features. That earlier version offered noticeable lower-back contouring that helped relieve pressure and maintain a natural seated posture.
In contrast, the current model no longer lists lumbar support as a feature, and that difference is apparent in everyday use. The backrest now feels flatter and provides less targeted lower-back support than before. While it still offers general comfort, the absence of a dedicated lumbar cushion or adjustment means users who rely on that extra lower-back reinforcement may find the current version less supportive than the earlier model.
The Manager Chair Upholstery is Lower Quality
The current version of the La-Z-Boy Manager Office Chair is upholstered in a faux leather polyurethane material rather than genuine leather. This synthetic covering gives the chair a sleek, uniform appearance and is easy to wipe clean, which can be a plus in office environments. However, polyurethane (PU) upholstery typically lacks the long-term resilience of higher-grade materials like bonded or top-grain leather.
During recent in-store inspections, the display model showed visible wear and surface cracking, even after a relatively short period on the showroom floor. The photo below illustrates this issue clearly—areas along the back seams exhibit peeling and abrasion where the material has begun to separate from the backing layer. This kind of deterioration is common in thinner PU finishes, especially when exposed to fluctuating temperatures or frequent contact.
While the chair still maintains an attractive design and comfortable feel out of the box, the durability of the upholstery appears to be a weak point in the current model. Buyers planning for long-term daily use may notice faster signs of wear compared to earlier versions or other La-Z-Boy office chairs that used thicker or bonded leather materials.
Costco Value
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The La-Z-Boy Manager Chair is currently priced at $159 when you buy it in the warehouse and this is really looking like a case of you get what you pay for.
Back in 2021 I was looking to upgraded my home office with this chair and the Tresanti Adjustable Desk. Since then, the price of the desk has increased by $30 but the price of the chair has dropped by $40. The fact that the chair price has dropped by $40 raises alarms and makes me suspect that the quality has been significantly lowered in order to maintain an attractive sales price.
This looks like a time when it might be a better idea to head over to Amazon and see if you can find a better option. Here is a link to the current Best Selling Office Chairs on Amazon to get you started.
First of all it is bonded leather. I purchased this chair about 1 1/2 year ago from Costco. It’s been comfortable but I just noticed one side of the seat cushion is starting to develop cracks in the bonded leather. I called their customer support line today. Well guess what, they only warranty the cushion, back and arm rests for a year which is pretty pitiful. I was told since it is out of warranty they could sell me the part for $25.00 + shipping if they have it in stock. Well, they don’t have it in stock (wonder why) and the projected date of them getting more in is about 16 weeks out. I should have looked closer at the warranty before purchasing this. A few years back I purchased an office chair from Office Max and the chair was warrantied for 5 years. They replaced the bottom cushion because of cracking after 3 years without a problem. So to sum up, with this kind of warranty, I wouldn’t purchase this chair!
I purchased the same chair, haven’t even had it 2 years. The leather is cracking on the arms and is also cracking on the seat towards the front and the seams are coming apart on the back of the chair. This chair is going back.!
Yo compre una en Costco igual que esta, y su precio original era de $199.99; pero tenía un descuento de $50.00, por lo cual yo pague $149.99 + impuestos, desafortunademente al año de haberla comprado el cuero comenzó a agrietarse de los brazos, por lo que tuve que regresarla y la tienda Costco me devolvió lo que yo había pagado por dicha silla.
The arm rests are now cracking after less than a year. Avoid.
has anyone started experiencing lower back pain after buying this chair? I’ve never had back issues in my life and now I have lower back pain and I’m wondering if it is this chair.
Hi Jodie, I never had issues with my back, after using this chair I started developing lower back pain and sciatic nerve problems.
I work from home all day and would NOT recommend this chair, especially if you have back issues.
1st of all its $150 -200…. for an quasi-executive style office chair that will see much use. Put in perspect, I paid that much for a pair of brooks athletic shoes the other day, which will last 6 months, whereas I’ve had this chair for a good 2 years which makes me think the sofa chair was the better investment. True exec chairs can get up there $$$ so for 150-200, this was a righteous deal. 2nd of all, as we get older back pain is inevitable. I too have it now with sciatica but it aint the chair, its wear and tear, desk jobs, sessile lifestyle, and obesity being one of the more avoidable causes, but regarding the office chair this lazyboy has has been the most comfortable office chair I’ve experienced to date. No cracking pleather or bustin’ at the seams, the one fatal flaw for me however is now noticeable and that is the seat cushion has finally gone flat to where I can feel the infrastructure poking thru. I’d like to get a knife, slit the side, and stuff it with a foam insert, but I won’t. I’m going to fork over another $200 and get the same one I liked it so much.
It is not worth purchasing. I would splurge and go for a better quality brand or model. I am 125 pounds and the chair leans to the left after less than one year. I would understand if I were pushing the weight limit, but I am nowhere near it. As soon as I pay off our other office furniture, I will be tossing these and investing in a different brand. I expected much more out of Lazy Boy.